Hamilton Forth is excited to have partnered with a fast-growing Salesforce Product Owner to recruit for a Salesforce Consultant to join their existing team.

This an exciting opportunity to become a specialist in social investment and play a key part in the organisations entry into the UK credit union sector to plan, manage and deliver customer implementations.

Responsibilities:

• Working with clients to gather requirements and analyse business processes
• Facilitating customer workshops
• Coordinating sprint planning and sprint review sessions
• Supporting Salesforce junior consultants in configuring Salesforce and the application including any third-party integrations (such as FormAssembly, FinDock and DocuSign)
• Migrating data from the client’s existing platform
• Managing user acceptance testing
• Providing training to  users
• Facilitating customer workshops
• Gathering requirements and analysis business processes
• Collating potential product user stories for further investigation
• Providing ongoing support to existing customers to ensure that they are getting the most out of their Salesforce and implementation.

Requirements:

• Salesforce Certified Administrator and either Advanced Administrator, Platform App Builder or Platform Developer Certified
• In-depth knowledge and experience of Salesforce and of designing and implementing Salesforce CRM systems
• Passion for the Salesforce technology platform
• Strong business analysis skills balanced with equally strong system analysis and design skills
• Substantial project management experience, including working with senior managers
• Experience of business analysis including running workshops for staff at all levels to identify business requirements
• Experience of building business processes through the development of Salesforce Flows. Desirable: experience of building front-end Screen Flows
• Experience supporting successful sales efforts including demonstration of IT systems
• Excellent written and verbal communication skills, including the ability to articulate IT solutions to groups, present sales demonstrations, facilitate workshops, deliver training etc.
• Pro-active, able to take initiative and self-motivate
• Willingness and ability to work outside normal office hours and travel within the UK as needed
• Delivery of training in IT systems for non-technical staff