Head of Technology & Digital
Hamilton Forth
March 23, 2023
Industry and Commerce
Technology Leadership
Salary Guide
Competitive salary.
Scotland and UK


Hamilton Forth is delighted to be retained by the UK’s leading independent equipment hire company, GAP Group Limited to appoint the Head of Technology & Digital.

GAP’s vision is to be the most innovative hire solutions provider, to lead the industry and have a real impact on key decisions that influence the hire sector. Substantial opportunity for growth and considerable investment in technology has created the need for an outstanding Head of Technology & Digital to join the GAP team.

Based in Glasgow, the Head of Technology & Digital will be responsible for leading the Technology & Digital Team as well as overseeing Service Desk, Infrastructure & Security, ERP (Development/ Technical/ Support) and Digital teams.

Main Duties and Responsibilities: 
  • Provide leadership and direction on all technology and digital matters across the business
  • Develop and implement appropriate technology solutions which enhance efficiency across the business
  • Support the Board in commercial decision making and the delivery of operational and strategic initiatives by providing technology and related subject matter expertise
  • Establish the technology and digital function as an enabler of change, ensuring the availability, reliability and continuity of all IT services, whilst ensuring strong controls and robust infrastructure are in place across the business
  • Set and agree the IT budget and effectively manage the technology and digital service within these agreed levels
  • Ensure there are robust cyber security systems, procedures and processes in place and that proper governance is maintained in this critical area
  • Ensure business continuity through the development, maintenance and testing of disaster recovery plans for all critical technology and digital services
  • Produce regular service performance and project status reports for stakeholders
  • Ensure SLAs with third-party IT contracts and suppliers are delivered and provide best value for the business
  • Develop and drive the culture of the function with particular focus on being highly visible within the business and deliver excellent customer service to all stakeholders
  • Develop the skills and culture of the IT team
  • Management of GDPR compliance and Cyber Essentials Certification
Person Specification: 
  • Experience of leading a technology team within a complex organisation
  • Experience of leading in the areas of systems, infrastructure and large-scale projects with strategic thinking and evidence of implementing new technology and digital solutions
  • Experience of delivering commercially focussed technology and digital solutions to a rapidly changing organisation
  • Ability to work closely with the Board, Senior Management Team and other key business stakeholders to ensure technology goals are met
  • Management experience including evaluating, improving & sustaining performance, planning, implementing and managing change
  • Ability to demonstrate a broad strategic view of the issues affecting the organisation
  • Management experience including setting objectives, monitoring and managing performance, conducting appraisals and seeking development opportunities for others
  • Proven and highly developed technical, leadership and problem-solving abilities
  • Experience of setting and effectively managing budgets
  • Ability to translate technical terminology so that it is accessible to non-technical internal and external stakeholders
  • Excellent communication skills at all levels of the business
  • Experience of working with ERP systems and integration of ERP with other systems
  • Ability to innovate, ensuring the business is delivering cutting-edge technology to internal and external customers
GAP Group is very much a family business, and the preferred candidate will be able to display inherent values and behaviour consistent with this environment.
If this position suits your skillset and experience, please apply at your earliest convenience.