Workspace Technology – Engineer
Baillie Gifford
June 3, 2021
Job Type
Financial Services
Business Change and Digital Transformation
Scotland and UK


Hamilton Forth is delighted to be partnering with a world-leading financial services business headquartered in Scotland but with offices and operations spanning across a multitude of locations.

Our client’s IT function is made up of hundreds of highly-skilled technicians across applications, infrastructure, support and operations and works tirelessly to provide services to internal business users and stakeholders.

Within the IT team sits the Workspace Technology outfit – a division tasked with ensuring that the entire IT estate is supported – across virtualised servers, desktop machines, laptops, tablets and iPads, mobile devices, security, networking and hardware installation. This team is currently recruiting for the following:

*Workspace Technology Engineer*

Tasks to include, without being limited to:

  • Ensure all workspace services are continually available, secure and fully performant for all business users
  • Provide technical escalation point for Support teams with a focus on 5-star service
  • Ensure Windows client estate is patched and managed to appropriate levels (including Windows/Office alignment to W.A.A.S)
  • Ensure Apple Mac estate is patched and managed to appropriate levels
  • Ensure client application estate is patched and managed to appropriate levels
  • Ensure mobile estate is patched and managed to appropriate levels
  • Keep up-to-date with current trends and technologies
  • Technically review all incumbent services recommending changes to utilize new features
  • Work from a service desk queue within pre-defined SLAs
  • Support internal and external peers taking a collaborative approach to problem solving
  • Work within team and across teams, to deliver business outcomes based on technical requirements


This role requires a true ‘can do’ attitude and is a critical hire for the business at this time. For this role, our client will compensate handsomely with a great salary, benefits package, bonus and pension contribution. There is no on-call rota and work can be completed remotely whilst ongoing challenges with Covid-19 persist.

This is a role not to be missed – if you believe you’d be a good match, then do not hesitate – get in contact today and make the change to this fantastic, progressive organisation.