Workspace Technology – Engineer
Baillie Gifford
Published
June 3, 2021
Location
Edinburgh
Job Type
Industry
Financial Services
Discipline
Business Change and Digital Transformation
Region
Scotland and UK

Description

Hamilton Forth is delighted to be partnering with a world-leading financial services business headquartered in Scotland but with offices and operations spanning across a multitude of locations.

Our client’s IT function is made up of hundreds of highly-skilled technicians across applications, infrastructure, support and operations and works tirelessly to provide services to internal business users and stakeholders.

Within the IT team sits the Workspace Technology outfit – a division tasked with ensuring that the entire IT estate is supported – across virtualised servers, desktop machines, laptops, tablets and iPads, mobile devices, security, networking and hardware installation. This team is currently recruiting for the following:

*Workspace Technology Engineer*

Tasks to include, without being limited to:

  • Ensure all workspace services are continually available, secure and fully performant for all business users
  • Provide technical escalation point for Support teams with a focus on 5-star service
  • Ensure Windows client estate is patched and managed to appropriate levels (including Windows/Office alignment to W.A.A.S)
  • Ensure Apple Mac estate is patched and managed to appropriate levels
  • Ensure client application estate is patched and managed to appropriate levels
  • Ensure mobile estate is patched and managed to appropriate levels
  • Keep up-to-date with current trends and technologies
  • Technically review all incumbent services recommending changes to utilize new features
  • Work from a service desk queue within pre-defined SLAs
  • Support internal and external peers taking a collaborative approach to problem solving
  • Work within team and across teams, to deliver business outcomes based on technical requirements

 

This role requires a true ‘can do’ attitude and is a critical hire for the business at this time. For this role, our client will compensate handsomely with a great salary, benefits package, bonus and pension contribution. There is no on-call rota and work can be completed remotely whilst ongoing challenges with Covid-19 persist.

This is a role not to be missed – if you believe you’d be a good match, then do not hesitate – get in contact today and make the change to this fantastic, progressive organisation.