Senior Project Delivery Manager
Care Inspectorate
June 13, 2023
Public and Not for Profit
Business Change and Digital Transformation
Scotland and UK


Hamilton Forth is delighted to be retained by the Care Inspectorate to appoint a Senior Project Delivery Manager.

The Care Inspectorate is the independent scrutiny, assurance and improvement support body for social care and social work in Scotland. They provide public assurance about the quality of social care, social work and early learning services, promote innovation and drive continuous improvement.

The Care Inspectorate inspect services, taking an intelligence-led, risk-based approach to scrutiny, assurance and quality improvement support. They support improvement where care is not good enough and take action when they find outcomes are poor. Their expert workforce provides scrutiny and support for improvement to services every day, with information, guidance and ideas for sustainable improvements that lead to high-quality care.

The Care Inspectorate are currently embarking on a significant programme of digital transformation across the organisation, replacing legacy systems with digital offerings that will enhance their existing services which support operational colleagues. We are focused on working in partnership with teams and colleagues, across the organisation to support user needs, to ensure all systems work together to the benefit of all stakeholders. This will be delivered through blended agile and linear approaches to delivery.

As the Senior Project Delivery Manager, you will be responsible for planning and assigning work, assessing risk, co-ordinating the work of the project team and communicating progress to key stakeholders. You will also work to develop solutions to any project blockers and ensure these are managed in accordance with scope tolerances.

Based on the regular review of feedback and system improvement / enhancement requests and in consultation with IT colleagues you will prepare relevant workplans that directly address key business priorities whilst also considering both current and future capacity of the IT team.

Key Responsibilities

  • Design, plan and implement projects which deliver agreed outcomes ensuring all projects are kept on track (time/cost/quality).
  • Identify and address project risks and issues, escalating actions to the appropriate project board where necessary.
  • Facilitate the definition of project objectives, goals and benefits at demand stage to support prioritisation within the portfolio.
  • Define tasks and success criteria and provide individuals with performance feedback.
  • Ensure benefits management activity is captured within project deliverables, such as identification, definition and planning and that the tracking and realisation of business benefits is in place with business stakeholders as part of project closure.
  • Managing project risks, including the development of contingency plans.
  • Understand project dependencies within and across all tiers of change, projects, small change and support.
  • Prepare and present reports defining project plans, progress against agreed outcomes, any issues / problems/ areas of concern and resolutions to appropriate levels of management.
  • Identify and implement solutions to any project blockers, ensuring that this is managed in accordance with scope tolerances.
  • Maintain excellent awareness of industry methods, tools and techniques and recommend changes to the existing processes where appropriate.
  • Work closely with IT colleagues across the core disciplines of development, testing, user interface / user engagement design and data analysis.
If this opportunity suits your skillset and career apirations, please apply at your earliest convenience.